EQ Help Center

New Features!

These are new updates to EQ that introduce new functionality. These are the ones people love!

Bug Fixes!

These are bug fixes where an update has been released and the bugs described have been fixed. 

Frequently Asked Questions

These are help topics that a lot of people may not know how to do in Equilibrium. Typically they are “tips & tricks” on ways to accomplish important things that are frequently overlooked or missed. 

Help Documents & Topics

Find Equilibrium Updates, Help Files, Tips & Tricks and Answers to a Lot of Questions.

If you need training on Equilibrium, visit our Training Center ==>

Better Searches with the Product Finder

Better Searches with the Product Finder

You can use Equilibrium's Product Finder to quickly locate any item in a manufacturer's catalog. You can either search by the CODE, or the DESCRIPTION of the products.  NOTE: When you search in the CODE field, it's looking for an exact match on the 1st characters you...

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Move (or Copy) Items (Or POs) to Another Sales Order

Move (or Copy) Items (Or POs) to Another Sales Order

New Feature! You can now move or copy items from one order to another, even if they've already been purchased or received! Technically you can even move a Purchase Order to another Sales Order (by moving all the items). Example 1: Let's say you've ordered some...

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Fixed! Confirm Notes Now Show on PO Lists

Fixed! Confirm Notes Now Show on PO Lists

Confirm notes were not showing when you made the Confirm Notes column visible in either PO list. They now show when you show that column either inside the order on the Purchasing tab, or on the PO List. To see all the latest fixes and features...

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Fixed! Account Number Now Auto-Popluates on PO

Fixed! Account Number Now Auto-Popluates on PO

The account number field for a Purchase Order now populates automatically if there is only 1 possible account number for the order. Even if there are multiple account numbers for the company, as long as there are not multiple available to that order/location it will...

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Edit Line Item Hovertext Removed

Edit Line Item Hovertext Removed

When users tried to click the pencil to edit a line item the hovertext that says "Edit Line Item" would sometimes get in the way of clicking the pencil. The hovertext has been removed so that this doesn't happen. It's pretty self-explanatory what the pencil is anyway.

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