Use Tax – Your Competitive Advantage (or Just More Profit)
Are you collecting and paying “sales tax” on the cabinets you sell and install? Meaning, are you calculating the tax you charge and pay on the “sales price” of the job, which in many states includes the delivery and installation charge?
Which Metrics Drive Correct Behavior in Your Dealership?
We’ve said it a million times: If you don’t measure it, you can’t manage it. Having great dashboards for your kitchen and bath business allows you to keep the pulse on your operation. With that tidbit comes the warning that the wrong metrics can drive bad behavior....
How to Hire Your Next Customer
It may seem counter-intuitive to consider your next customer as a new hire. But, after all, this is the cabinet business. Your highly configurable product needs proper representation at the consumer level; and it’s not always easy to get. I need another line Some new...
The Squeaky Wheel Gets the Cash
Are you struggling with Accounts Receivable? Do your customers string you out on collecting money every time they can find a reason to do so? Would your business benefit if you could go out and pick up checks for 50% of all your outstanding A/R tomorrow? Most dealers...
How Amazon Could Rule This Industry – Part 2
Morningstar recently published a paper on how there are certain industries that the giant can’t touch.
Brand, Identity and Logo – What’s the Difference – Part 2
Your logo is part of your identity, and your identity helps develop your brand. It’s easy to see why they can get mixed up at times…
Economists Suggest Borrowing Big in Preparation for Upswing
Have you been whittled down to a skeleton crew throughout the last five years or so?
It’s Not Me, It’s You – When Business Relationships Go Sour
Is your business set up to ensure optimal service and communication for new and existing customers?
How Amazon Could Rule This Industry
We’re one innovation removed from the commoditization of the kitchen and bath space.
Dealer’s Voice January TweetChat Conversation
This past Friday, industry experts and professionals got together to talk about the Match Phase of the 4M sales process. We had a great time hearing what businesses are doing in their sales processes and answering some questions on how to get to the next step. We’ve...
Why Sales Hates Marketing Leads
Let’s face it, sales lives in the moment. “What’s In It For Me” is pretty much the anthem of any aggressive sales person. Marketing leads are from never land; you know, that make believe place that doesn’t worry about killing to eat. For a lead to be real to a...
How to Make Everyone Your Customer
Owners and management can have lots of useful data at their fingertips based on past sales, but most don’t have data for non-customers
3 Things that Irritate Job Seekers
Bringing on new employees can be an expensive task to undertake – especially considering the hidden costs of hiring
7 Ways to Be a Better Leader
As leaders, we try to do our best – but sometimes we get too set in our ways and need something to help us pick up our game…
Our SCARIEST Posts – In Honor of Halloween
In honor of Halloween, we decided to dig into the archives and pull out some appropriate articles.
How to Fix the Funk Your Team is In
By understanding the four cornerstones of a successful team, you can avoid making knee-jerk reactions to a drop in team performance, and keep your team running smoothly.
Five Metrics Needed for Kitchen Quoting – a Visual Graphic
Quoting kitchens can be complicated if you don’t have all the necessary information in front of you.
The Cost of Remodeling – It all Depends
Ever wonder how your geographical location affects the amount of money your clients spend on their kitchen remodels? Here’s your answer A recent article in the Wall Street Journal highlighted a study done by Houzz, the home remodeling and design website, regarding the...
Why “Showrooming” Shouldn’t Make You Nervous
Today’s tech-savvy consumer has enormous amounts of information at their fingertips and this might worry you
Food-A-Holick
We love to see dealers expanding their reach in different ways, like Tim Holick of Wood Palace Kitchens who started his ownradio show Food-a-Holick. Tim has been working with BreakFront for over eight years, and our team is excited to see how the radio show turns...
OMG 75% OFF TODAY ONLY!!! (but you emailed me three times this week)
You get these emails all the time. I get these emails all the time. Anyone who has ever given their email address to buy something from a store gets these emails all the time. And you know what happens to them? They go straight into the trash and are deleted into...
Win Ben Stein’s Wisdom
Who’s the coolest person (other than a family member) you’ve ever sat near on an airplane? Up until a couple weeks ago, Brent Jackson, President of BreakFront, would have likely had to rack his brain for a decent response; but a recent trip from Omaha, NE to...
Bring Sexy Back to your Dealership – Be Helpful – Part 2
Being helpful is attractive – why do you think people find heros like Superman and James Bond attractive? It’s because they’re helpful (ok…maybe that’s not the only reason), but you see where I’m going here. In part 1 of this article, we discussed how it pays to be...
Top 7 Mistakes New Kitchen Designers Make
When it comes to kitchen design, there is much to learn. No two projects are exactly the same, so even the most skilled designers can come across situations they've never encountered before. Avoiding design errors As designers gain more experience, their trained eyes...
The Most Toxic Phrase in Customer Relations
"That’s not my responsibility." It’s the worst phrase you, or any of your employees, can ever say to a customer. No matter what department you work in within your company, and no matter if the statement is true or not, you should never tell a customer that, because...
