Let’s just say you’re at a crossroads. You’re in your customer’s shoes and you have a choice to either do business with a company who looks like they’ve got their shiz* together and one who says there will be nothing to worry about, but can’t quite back it up.
Which do you choose?
If they’re both offering comparable products, like you and your competitor are, we’re willing to bet you’d pick the company that operates consistently with proof to back it up. The one that doesn’t need to shuffle through papers to answer your questions, and the one that can seamlessly pick up where their co-worker left off if anything happens. So why then is your team still behind the times?
Remember, consistent profits demand consistent operations. No matter how large or small your company is, you can be more consistent if you use proper tools, set ground rules and follow through.
Find out how to get more consistent operations in your dealership:
