The Importance of Consistency in Your Cabinet Dealership

The Importance of Consistency in Your Cabinet Dealership

Throughout our business lives, we’ve all learned it.  “You need to be consistent.”  It’s one of those important phrases that sort of goes without say.  We know we should listen, but it is just so easy to stray from the norm and do “whatever is needed,” regardless of...
All I want for Christmas is a Recession Proof Economy

All I want for Christmas is a Recession Proof Economy

Everyone has been holding out and hanging on for the light at the end of that ruthless dark tunnel we call today’s economic slump.   I can’t tell you the number of times I’ve heard the utterances of wishful thinking, “It’s going to get better…the future is looking...
Is Your Cabinet Dealership Stuck in the Past?

Is Your Cabinet Dealership Stuck in the Past?

Do you ever look around your cabinet dealership and think that there must be an easier way to do things? If so, you’re probably stuck in the past. A number of technological advances have been made during the last couple of decades that solve common problems in...
Get the Right People On Your Kitchen Cabinet Bandwagon!

Get the Right People On Your Kitchen Cabinet Bandwagon!

You’ve put extensive time and effort into building your business. You’ve spent years putting together a solid team of salespeople. You’ve carefully trained each one in the finer points of kitchen and bath industry sales techniques and, for the most...
When Should You Bring in Another Cabinet Line?

When Should You Bring in Another Cabinet Line?

The kitchen cabinet sales process winds its way down from the manufacturer, all the way to the consumer. At each stop along the way, there are judgments made about the value, benefits, aesthetics and function of the cabinet line. At any point, there can be either...
Where, Oh Where Has the Cabinet Distributor Gone?

Where, Oh Where Has the Cabinet Distributor Gone?

It’s clear that the market has been affecting the kitchen cabinet industry. The Kitchen Cabinet Manufacturers Association’s (KCMA) trend of business reports painted a dismal picture, with 2009 taking the biggest hit of an annual decrease of cabinet sales of...
How To Handle a Customer Who Wants Something You Don’t Carry

How To Handle a Customer Who Wants Something You Don’t Carry

We’ve all encountered them — customers who demand something that you don’t have. How do you deal with them? Do you tell them outright that it is an item you don’t carry? Or, do you jump through a series of hoops to try to fill the order? We all...

What Have You Done To Keep Your Cabinet Dealership Alive?

Prior to the housing market bubble, much of the cabinet sales market was devoted to the contractor – or more specifically, the residential home builder. We’ve all had to adapt and change. Some dealers have added other product offerings: flooring, specialty...

Things Kitchen Cabinet Salespeople Should Not Be Doing: Part2

Hopefully you’ve read part 1 of this cabinet dealer sales training series that gives tips on tasks that your salespeople should not be doing. Tasks that take the salesperson away from the actual job of selling is detrimental to your dealership, and your bottom...
Is Your Kitchen Cabinet Dealership a David vs. Goliath Story?

Is Your Kitchen Cabinet Dealership a David vs. Goliath Story?

The cabinet and remodeling business is like the NCAA Men’s Basketball tournament in a couple of different ways. There are a lot of teams vying to be the best at what they do. There are large, powerhouse schools that are expected to win every year. Then there are...
Kitchen and Bath Industry Remains Optimistic for 2011

Kitchen and Bath Industry Remains Optimistic for 2011

While most kitchen and bath professionals across America were keeping their fingers crossed for a big pick up in kitchen sales last year, many felt disappointed by the lack of instant recovery. The National Kitchen and Bath Association (NKBA) released surveys in...
Expanding Your Dealership Offerings: Cabinets and More

Expanding Your Dealership Offerings: Cabinets and More

Sure, you might be a successful kitchen and bath business. You might even be known in your area or, better yet, in the industry, for being an expert in the field. But are cabinets all you offers? While it’s not necessary that you sell more than cabinets, and certainly...
Can Your Dealership Adjust to New Trends in Home Remodeling?

Can Your Dealership Adjust to New Trends in Home Remodeling?

Recently, an article on the AL.com, a website for Alabama’s major newspapers, stated that “A new front door can bring a 130 percent return on investment,” citing a recent survey completed by Remodeling Magazine that analyzed value returns on home improvement projects....
Better Manage Kitchen Sales

Better Manage Kitchen Sales

If I were to ask you one question, based on your answer I could tell how well you manage your kitchen & bath sales…